GOLDMINE SYSTEM ADMINISTRATION 6.5 BOOK LESSONS 

Introduction 
   Using This Guide 
   Course Objectives 

Setting Up Goldmine Users 
   Goldmine Users 
   Adding A New User 
   Record Ownership And Curtaining 
   Setting Access Rights 
   User Groups 
   Creating A User Template 
   Review 

User Preferences 
   User Preferences 
   Appearance And Behavior 
   Calendar And Scheduling 
   Review 

The Internet 
   The Internet 
   E-Mail Preferences 
   Review 

Using The Infocenter 
   The Infocenter 
   Navigating The Infocenter 
   Working With The Infocenter 
   Attaching A File 
   Making A Table Of Contents 
   Searching The Infocenter 
   Infocenter Import/Export 
   Record Alerts 
   Review 

Synchronization 
   Synchronization 
   Transferring Contacts Between Contact Sets 
   Creating And Retrieving A Transfer Set 
      Creating The Transfer Set 
      Retrieving The Transfer Set 
   Notebook Synchronization 
   On The Network 
   On The Notebook 
   Internet Sync 
   Palm/Visor Synchronization 
   Outlook Synchronization 
   Pocket PC Synchronization
   Review 

Customizing Goldmine 
   Expanded Detail Records 
   Setting Up Detail Tabs And Field Labels 
   Custom Screens 
   Creating A Custom Screen 
   Defining And Placing Fields 
   Editing In Your Custom Screen
   Review 

Customizing Toolbars 
   Customizing Toolbars 
   Creating A New Toolbar 
   Working With Toolbar Icons 
   Recording A Toolbar Macro 
   Deleting A Toolbar Macro 
   Toolbar Preferences 
   Review

The Background
   The Background
   Modifying The Background
   Adding A Logo
   Adding Background Text
   Review

The Taskbar
   The Taskbar
   Task Items
   Task Groups
   Taskbar Options
   Review

Automated Processes 
   Automated Processes Explained 
   Defining And Creating A Track 
   Attaching Tracks To Contacts 
   Executing A Track 
   Editing A Track 
      Using A History Record To Schedule An Activity 
      Using A History Record To Schedule A Followup Call 
   Adding A Branch 
   Removing A Track 
   Executing Your New Track 
   Review 

Data Maintenance 
   Indexing/Packing
   Backup & Restore
   The Merge/Purge Wizard 
   Merging Visible Records 
   Global Replace 
   Territory Realignment 
   Goldmine System Logs 
   Review 

Importing And Exporting 
   File Formats 
   Exporting ASCII Delimited Files 
   Exporting DBF Files 
   Creating An Import Profile 
   Review 

Telemarketing Scripts 
   Branching Scripts 
   Using Branching Scripts 
   Creating A Branching Script 
   Running Your New Branching Script 
   Review 

The License Manager 
   The License Manager 
   Goldmine License Types 
   A Licensing Scenario 
   Creating A Site License 
   Creating Undocked Users 
   Review 

HTML Features 
   HTML Features 
   The GM+View Tab 
      Enabling IFRAMES
      Creating GM+View Tab Templates
   My GoldMine
      Customizing The My GoldMine Window
      Adding Resources
   Review 

Appendix 1
   The Lookup.Ini File 
   The Predial.Ini File 
   A Predial.Ini Scenario 
   Web Import 
      The Web Form
      The CGI Script 
      The Import File 

Appendix 2
   Goldmine Data Structures 
   Goldmine 6.5 Directory Structure 
   Goldmine 6.5 Database File Structures 
   Goldmine 6.5 Index Keys 
   Goldmine 6.5 Database Field Map 

Index